Privacy Policy
This Privacy Policy explains how AltaRoute Nest (“we”, “our”, “us”) collects, uses, and protects personal data in connection with our AI productivity courses and related services.
1. Data We Collect
We collect only what we need to provide the service:
- Account data: name, email, password hash.
- Course activity: enrollments, progress checkpoints, completion timestamps.
- Transaction data: purchase records (amount, currency, partial card tokens via payment provider).
- Communications: messages you send to [email protected] or through forms.
- Usage data: device type, browser, approximate region, pages visited (aggregated analytics).
2. How We Use Data
- Provide and improve the learning platform.
- Authenticate users and secure accounts.
- Deliver certificates and track completion.
- Process payments via secure third-party providers.
- Respond to support requests and feedback.
- Comply with legal obligations and prevent misuse.
3. Legal Bases
Depending on your region, we rely on consent, contract performance, and legitimate interests (service security, product improvement) as applicable bases for processing.
4. Sharing
We do not sell personal data. We share necessary data with:
- Payment processors for transactions.
- Cloud and analytics providers for hosting and diagnostics.
- Facilitators if you join a team cohort (limited to roster and progress).
- Authorities when required by law.
5. Retention
We retain data for as long as your account is active and as needed to provide services. Certificate records are kept to verify completion history unless you request deletion where applicable.
6. Your Rights
- Access, rectify, or delete your data.
- Object to or restrict certain processing.
- Port your data where technically feasible.
- Withdraw consent at any time (does not affect prior lawful processing).
Contact: [email protected]
7. Security
We use encryption in transit, strong password hashing, and role-based access control. No method is 100% secure; we continuously improve safeguards.
8. Children
Our services are for individuals 16+ or the age required by your region. We do not knowingly collect data from children.
9. International Transfers
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